I am peeved.
I called my insurance company to confirm that they had received my claim for pre-cert; since it was "refaxed" on Monday, after being faxed to the wrong office on Friday. They said there is nothing on file. I called my billing person back, and she assured me it was faxed and it could take up to two-weeks to show in the system. This sounded squirley, so I called insurance back again and they said it at the most would take a few days. Long story short, it was received by insurance and is pending. These people are making my head spin.